Back9 has developed a suite of technology to manage key operations for events effectively. The Back9 technology has the flexibility to cover the needs of almost any type of event, whether it be a sporting festival, concert or corporate conference. The solution, and its incorporated modules, cater for the attendee, event operator and partners to increase engagement, deliver efficiencies and provide greater insights into the event ecosystem.
Back9 has the ability to develop an event application specific to your event. Aimed at increasing attendee engagement, the application can include:
- Digital Ticketing
- Entertainment / Event Schedule
- News posts
- Push notifications
- Digital payments
- Scoring (sports events)
- Merchandise sales
- F&B sales
The event application is also a key driver of data and learning more about your event, attendees and interactions.
An often overlooked or outsourced component of an event is F&B order processing and fulfillment. Back9 has developed an Android based softPOS application that can be used across an entire event. The softPOS technology and the Admin Portal it is powered by, allows merchant and outlet specific products to be configured to provide a bespoke inventory for each vendor. When activated in conjunction with the Event Application the softPOS solution can transform into a ‘click and collect’ style ordering and fulfillment solution which will reduce wait times for attendees and increase customer satisfaction. Additionally, the Credit module can be activated which allows attendees to pre-buy credit that can be used to digitally transact at the event.
Event Admin Portal
The Back9 event products are powered by fully featured Admin Portals which give event administrators full control over what attendees see and when they see it. The Admin Portals allow admins to configure and manage:
- Push Notifications
- softPOS products
- Analytics and reports
- Audit trails
Event Case Studies
Back9 has worked with event operators to create event applications and ticketing platforms that enhance the attendee’s event experience digitally. This technology is made specific to the event and works to increase attendee engagement. Read about our successful event technology.